Privacy Policy
Last Updated: 13/10/2025
1. Introduction
Welcome to Clean by LB (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cleanbylb.co.uk, contact us, or use our cleaning services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect the following information when you interact with us:
- Contact Information: Your name, phone number, email address, and service address when requesting a quote or booking a cleaning.
- Service Details: Information about your property or the type of cleaning requested.
- Payment Information: We do not collect payment information through our website
- B. Automatically Collected Information
When you visit our website, certain information may be automatically collected:
- Usage Data: Browser type, device, IP address, pages visited, and time spent on the site.
- Cookies: Small files stored on your device to improve your browsing experience. You can manage or disable cookies in your browser settings.
3. How We Use Your Information
We use your information to:
- Provide and manage cleaning services.
- Respond to inquiries, quotes, or service requests.
- Send booking confirmations, reminders, and updates.
- Improve our website, services, and customer experience.
- Send marketing or promotional emails (only if you’ve opted in).
4. How We Share Your Information
We value your trust and will never sell your personal data.
We may share information only when necessary:
- With Service Providers: Trusted third parties who help operate our website or process payments.
- For Legal Reasons: When required by law, regulation, or to protect our rights or safety.
All third parties are required to maintain confidentiality and use your information only for the purposes we specify.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or request deletion of your personal data.
- Opt out of marketing emails at any time by clicking “Unsubscribe.”
- Disable cookies through your browser settings.
To make a privacy-related request, please contact us using the information below.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Clean by LB
📧 Email: admin@cleanbylb.co.uk
📞 Phone: 07777757355
🌐 Website: www.cleanbylb.co.uk